Slot Technician - Slot Operations

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

The Slot Technician II is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Assumes responsibilities of Supervisor Slot Manager in the supervisor’s absence as assigned.
• Helps coordinate and lead slot floor moves and shift assignments.
• Has the ability to coordinate Special Projects as assigned.
• Ensures the overall smooth operation of all slot related equipment.
• Keeps slot machines and associated parts in working order.
• Able to perform specialty skilled roles as assigned, i.e. Electronic Technician (Bench Technician), BV Technician, Parts Technician, etc.
• Safeguards all property assets in the slot department.
• Follows all Internal and Virginia Lottery rules and laws.
• Must have the ability to interact with guests to enhance guest relations.
• Must have a strong working knowledge of slot related machinery.
• Perform work regularly, predictably and in a professional manner.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.
• Perform work regularly and adheres to all Virginia Lottery Regulations.

• Attend seminars when needed.

(Related education and experience may be interchangeable on a year for year basis)

Must have high school diploma or equivalent. Must have good communications skills. Must have basic computer skills. Must have two (2) or more years’ experience in a Slot Technician capacity. Must have minimum three-year experience electronic background.

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

• Pertinent federal, state, and local laws, codes, and regulations.
• Team Leadership and motivational skills
• Electronics at the circuit board level.
• Technical experience and training with slots.
• Electronic and computer programming.

• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Communicate clearly and concisely, both orally and in writing.
• Interpret and explain policies and procedures.
• This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
• Consistently communicate effectively with guests, as well as all levels of team members.
• Observe and direct actions of subordinates/trainees.
• Inspect and maintain areas for which…