Clinical Reviewer and Complex Case Manager

Clinical Reviewer and Complex Case Manager

The closing date is 16 February 2026

An opportunity is available for a Registered Nurse or Allied Health Professional experienced in supporting individuals with a learning disability and/or Autism to join the Clinical Review team within BNSSG ICB.

This post is a 12-month maternity leave cover and is 34 hrs per week over 5 days.

Our team works closely with system partners and care providers to deliver the NHS Care (Education) & Treatment Review policy and the Transforming Care Programme. The focus of this role is to help reduce the number of people with a learning disability and/or Autism in mental health inpatient settings and to support initiatives that prevent avoidable admission.

We deliver some of our services and support by use of technology, so the post holder will be required to be IT literate and able to navigate remote platforms.

Our team is based in the heart of Bristol. The ICB supports hybrid working however, in order to deliver the functions of the services, flexibility and agility are required by the post holder to deliver all aspects of this role. Therefore, the post holder must be able to commit to being available to meet in person at short notice. This may include a variety of locations such as being in the office, in the BNSSG locality or out of area to support the delivery of the requirements of the role and ICB.

• Communicate effectively and work collaboratively with a range of clinical and non-clinical professionals across multiple organisations.
• Hold an all-age caseload, including individuals detained under the Mental Health Act and those in the community at increased risk of detention.
• Use strong critical-thinking and decision-making skills to balance clinical need, identify risk and ensure effective care provision within available resources, liaising across the health and social care system to ensure a person-centred approach.
• Support Multi-disciplinary discussions around individuals with heightened needs, ensuring a system knowledge of the dynamic support register and CETR/CTR processes; working collaboratively to avoid admissions for individuals presenting with Learning Disabilities and / or Autism.
• A sound working knowledge of the Mental Health Act and Mental Capacity Act is essential.

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

This role requires confidence, effective communication, diplomacy, and the ability to provide constructive feedback while working in complex and demanding environments. The post holder will complete commissioner oversight visits, ensuring individuals with LD/A who may be detained receive safe and appropriate care and have clear discharge plans. Working closely with system partners and care providers, the role focuses on identifying risk, improving services, and strengthening governance.

Main Duties and Responsibilities

• Coordinate and deliver Care (Education) and Treatment Reviews for the Assuring Transformation cohort in line with NHSE time frames.
• Participate in regular reviews of the Dynamic Support Register with system partners to ensure accurate identification of individuals at risk of admission.
• Apply and chair the Local Emergency Area Protocol (LEAP) for individuals at imminent risk of inpatient admission, supporting community services throughout the process.
• Work collaboratively with local authorities and system partners to enable timely, person-centred discharges.
• Complete quality assurance visits for all individuals in BNSSGs LD/A cohort, following Commissioner Oversight guidance.
• Support achievement of NHSE discharge targets for the BNSSG area.
• Maintain positive working relationships with a wide range of internal and external stakeholders.
• Participate in internal and external working groups, providing analytical input and specialist advice.
• Present complex information clearly to varied stakeholder groups.
• Lead agreed areas of performance improvement and contribute to strategic planning, ensuring inter-dependencies and resource needs are identified.
• Support the development of policies and procedures impacting the wider organisation.
• Provide support to the wider Funded Care Team as required.

• Educated to degree level in relevant professional qualification and a Health or social care…