Recovery Coach, it

Help When You Need It aims to provide people with flexible, tailored support at the right time and place. The Bristol based service will also link in with other agencies to overcome the barriers than limit people from achieving their goals

We are recruiting a 1.0

FTE 37 hours per week Recovery Coach to join our Help When You Need It (HWYNI) Team in Bristol to support in providing low level tier 2 support for people across Bristol.

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and other needs. Our vision is that we believe in a world where everyone affected by mental health support needs can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Contributing to a service that has high aspirations for service users and has a commitment to supporting recovery for everyoneusing the service.

Work in a team of Recovery Coaches in the delivery of specified Goal Based Outcomes for clients and individualised case management to time and standard.

Ensuring safe service delivery, safeguarding service users, cares and families.

Positive outcomes for service users are achieved through effective time managed support

Full implementation of policies and procedures.

Contribution to the development of the service.

Collaboration and contribution to the effectiveness of the team.

• Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending
• Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily
• Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies
• Proven ability to promote and apply good practice in equality and diversity
• Proven ability to operate risk management and safe working practices in working with vulnerable clients

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.