Massage Therapist - Hotel Operations

## Massage Therapist - Hotel Operations Apply remote type:
Onsite locations:
Hard Rock Hotel & Casino Bristol time type:
Part time posted on:
Posted Todayjob requisition :
R7719

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:
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* Job Description:

**** MASSAGE THERAPIST
**** Overview
* * The Massage Therapist is responsible for setting up treatment stations, greeting guests and explaining services, conducting pre-treatment consultations, promoting treatment products, and maintaining treatment rooms.
** Responsibilities
* **
* ESSENTIAL JOB FUNCTIONS:

*** Be knowledgeable of spa operations, including treatments, packages, and use of all spa equipment.
* Set up treatment stations, ensuring all products and equipment are present and equipment is in working order.
* Greet guests, confirm services, and escort to treatment room.
* Ensure medical releases are signed, as required.
* Conduct pre-treatment consultations.
* Explain draping procedures to guests and ensure they are followed.
* Conduct treatments.
* Promote and sell treatment products according to guest needs and preferences.
* Ensure treatment rooms and stations are maintained before and after each use, including removing all used linen, removing trash, cleaning and disinfecting surfaces, and restocking supplies.
* Maintain positive and professional communication with all team members.
* Provide recognition to others, including co-workers, supervisors, managers, and directors.
* Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.
* Ensure a healthy and safe work environment for co-workers and guests.
* Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
* Promote property outlets to guests.
* Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.
* Resolve guest complaints using property procedures.
* Create a positive environment in which all team members have the ability to maximize their potential.
* Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.
* Work as a team, helping all team members to complete the required activities that ensure we deliver Amplified Service.
* Participate in Sound Check meetings on each shift.
* Always smile and offer a warm greeting to all.
* Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
* Operate ethically to protect the Hard Rock brand.
* Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
* Perform additional duties as requested by department managers and supervisors.
* Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
* Coordinate operations with other departments, as needed.
* Maintain confidentiality of guest, team member, and company information.
* Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.
* Maintain effective relationships with guests.
* Present a professional image to team members, guests, clients, owners, and investors.
* Maintain confidentiality of guest, team member, and company information.
* Perform general administrative duties.
* Other duties as assigned.
** Qualifications
* *** EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
*** Valid State of Virginia Massage License required.
* Minimum of 2 years’ experience, preferably in a luxury resort spa environment.
** ADDITIONAL REQUIREMENTS****:
*** Must obtain and maintain all licenses /…