CONCIERGE
Job in
Bristol, Washington County, Virginia, 24202, USA
Listed on 2026-03-12
Listing for:
Hard Rock Hotel & Casino Bristol
Full Time
position Listed on 2026-03-12
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Customer Service Rep, Hospitality & Tourism
Job Description & How to Apply Below
Job Summary
Under the direction of the Director of Hotel Operations, the incumbent is responsible for duties including, but not limited to, making and arranging for guests on and off property.
Responsibilities- Giving guests knowledgeable information on Hotel products and services and executing all guests’ requests.
- Make bookings, reservations and other requests for guests on and off property.
- Act as an ambassador for the guest services department.
- Guide and direct guests of the property in a professional and courteous manner.
- Perform other duties as assigned.
- High School Diploma or equivalent education required and minimum experience in a four star/four Diamond hotel guest services department.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Ability to work flexible schedules, including nights, weekends, and holidays as required.
- Must possess strong mathematical skills specific to position responsibilities.
18+
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