Student Finance Implementation Consultant

Location:

Bristolor Manchester hybrid (regular travel to partner sites across the UK and Ireland as needed)
Role Type:

Permanent (full-time preferred, flexible working considered)

About PACT Solutions:

PACT Solutions is a specialist management and digital transformation consultancy working exclusively with higher education institutions across the UK.

We help universities solve complex challenges across strategy, student records, data,changeand delivery. Our work often sits at the heart of major institutional transformation, helping partners improve the student journey,moderniseoperationsand deliver change more effectively.

PACT has grown quickly and is now entering its next phase. We are moving from a founder-led boutique consultancy into a more scaled and structured business, while protecting the quality, culture and partner focus thathavemade us successful.

Our culture is crucial to our success. Each day,our teamsignificantlycontributes toour business and that of our partners.

We combine the agility and collaborative spirit of a close-knit consultancy with the credibility, structure, and professionalism needed to deliver meaningful digital transformation.

Our values sit at the heart of everything we do and are core to our business.

Partnership
:

We work with you, not for you.

Integrity
:

We do the right thing, even when it requires difficult conversations.

Inquisitive
:

We dig deeper to uncover what will truly deliver value.

Transformative
:

We focus on outcomes that create lasting, measurable improvement.

The Role

We are looking for aConsultantto join our Systems & Integration capability to lead defined Student Finance systems and integration work streams across our higher education partners.

This is a delivery-focused consulting role for someone who combines strong analytical thinking with experience of Student Finance systems and higher education business processes. You will take ownership of work streams, working directly with partner stakeholders to understand requirements, shapesolutionsand support successful implementation.

Working alongside Senior Consultants and Leads, you will help universities improve their Student Finance capabilities through business analysis, solution design, systemsimplementationand integration, ensuring solutions are aligned to institutionalobjectivesand deliver measurable value.

Purpose of the role

To lead the delivery of Student Finance systems andintegrationworkstreams by understanding business needs, shaping practicalsolutionsand supporting successful implementation across our higher education partners.

Key Responsibilities

1. Requirements Gathering and Business Analysis

• Lead requirements gathering workshops with partner stakeholders.

• Elicit,challengeandvalidatebusiness requirements.

• Translate business needs into functional and non-functional requirements.

• Produce user stories, processmodelsand acceptance criteria.

• Manage requirements throughout the project lifecycle.

2. Student Finance Systems Delivery

• Lead configuration and implementation activities for Student Finance functionality.

• Advise partners on best practice use of Student Finance systems.

• Support solution design decisions.

• Coordinateimplementationactivities across technical and business teams.

• Ensure solutions align with business requirements andprogrammeobjectives.

3. Systems Integration

• Define system integration requirements.

• Work with technical teams to design andvalidateintegration solutions.

• Identify opportunities to simplify interfaces and improve automation.

• Support investigation and resolution of integration issues.

4. Process Analysis

• Lead current and future-state process mapping.

• Identify opportunities for operational improvement.

• Recommend changes to improve efficiency and user experience.

• Ensure business processes are supported by system functionality.

5. Testing and Validation

• Define test approaches and acceptance criteria.

• Coordinate UAT with business stakeholders.

• Support defect triage and prioritisation.

• Ensure solutions are ready for deployment.

6. Stakeholder Engagement

• Build trusted relationships with Student Finance, Registry,Finance and IT stakeholders.

• Facilitate workshops and design sessions.

• Provide advice and recommendations.

• Manage stakeholder expectations.

• Present findings and proposed solutions confidently.

7. Project Delivery Support

• Own delivery of assigned work streams.

• Manage workstream plans,risksand dependencies.

• Produce delivery reporting.

• Coordinate activities across multiple stakeholders.

• Ensure agreed deliverables are completed to time and quality.

8. Internal Contribution

• Contribute todevelopmentof PACT methodologies.

• Support proposal development where required.

• Share lessons learned across the practice.

• Contribute to capability development.

• Practical experience of finance processes and finance systems, gained within Higher Education or another sector.
• Understanding of core accounting concepts and processes, including accounts, ledgers, debtors or receivables, payments and double-entry accounting.
• Experience…