Insurance Account Manager

Barbara Williams State Farm
• Bristol , TN , US

Posted 3 days ago

We’re seeking an organized and highly motivated insurance account manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems.

This is a chance to build on your experience, with plenty of room for growth. If you’re looking to take on an important account management role during this period of high-growth as we attain new business, we’ll provide the training you need to succeed in this position. Start your application today!

• Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates
• Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
• Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding
• Consult with clients to help process quotes and issue renewals or any updates needed to current policies
• Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations

• Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
• Associates or Bachelor’s degree required, or commensurate insurance industry experience
• Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
• Candidates should be very strong communicators and problem solvers, and have great follow-up skills

40,000 - 60,000 yearly

At Barbara Williams State Farm, our mission statement says it all.

We help customers manage everyday risks, recover from the unexpected, build a bright future, and realize their dreams... If you want to help others in this way, come join our team!