Server - Hickory

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Part Time Manual Labor Bristol, VA, US

2 days ago Requisition

Job Title:Server
- Hickory
Reports To:Restaurant Manager
Coordinates With:Hosts, Bartenders, Kitchen Staff, Management
Position Type:Part-time, Hourly + Tips;
Non-exempt

About Us:

At The Virginian Golf Club & Nice wonder Farm & Vineyards
, we believe in more than just beautiful views and top-tier amenities — we believe in creating experiences that linger. Located across 1,500+ acres in Virginia’s highlands, our private community blends championship golf, elegant lodging, curated cuisine, and award-winning wine into one destination you’ll never forget.

From Tom Fazio’s pristinely sculpted golf course to our boutique Inn and luxury yurts, to Hickory — our fine dining restaurant — everything we do is rooted in hospitality, nature, craftsmanship, and joy. We are growing, innovating, and deeply committed to quality in every service and encounter.

Join us, help us craft memorable moments, and be part of a team that blends country elegance with genuine warmth.

Position Overview
The Server at Hickory is responsible for providing an elevated dining experience through attentive, knowledgeable, and personalized service. This role requires strong hospitality instincts, in-depth menu knowledge, and the ability to anticipate guest needs in a refined, high-volume environment. Servers represent the spirit of Hickory by combining professionalism with genuine warmth and care.

Key Responsibilities

• Greet guests promptly and warmly, establishing a welcoming and professional tone.
• Guide guests through the menu, describing dishes, answering questions, and making thoughtful recommendations for food and beverage pairings.
• Accurately record orders using the POS system, ensuring all modifications, allergies, and dietary needs are clearly communicated to the kitchen and bar.
• Deliver food and beverages with precision, following service standards for timing, presentation, and guest interaction.
• Monitor guest satisfaction throughout the meal and proactively address any concerns or requests.
• Anticipate guest needs, such as refills, additional courses, or special celebrations, enhancing the overall dining experience.
• Communicate effectively with hosts, bartenders, and kitchen staff to maintain seamless service flow.
• Maintain cleanliness and organization of assigned sections, side stations, and service areas.
• Reset and sanitize tables promptly and according to standards between seatings.
• Accurately process guest payments, handle cash or card transactions securely, and close checks with efficiency and accuracy.
• Support front-of-house operations during peak periods, private events, and special functions.
• Uphold Hickory and Nice wonder Inn’s service standards, ensuring every guest experience reflects the brand’s hospitality and excellence.

Qualifications

Required:

• Education:
  
  High school diploma or equivalent.
• Experience:
  
  Minimum 1 year in a restaurant serving or hospitality role.
• Strong communication, multitasking, and guest service skills.
• Ability to maintain professionalism under pressure in a fast-paced environment.

Preferred:

• Experience in fine dining or upscale restaurant service.
• Knowledge of wine, cocktails, and food pairings.
• Familiarity with POS systems and cash handling procedures.

Knowledge, Skills, and Abilities (KSAs)

• Polished, professional demeanor with genuine hospitality instincts.
• Excellent communication and interpersonal skills; able to engage comfortably with a variety of guests.
• Strong attention to detail and ability to coordinate multiple tables simultaneously.
• Knowledge of proper service etiquette, table settings, and pacing of courses.
• Calm, composed, and solution-oriented when addressing guest concerns.
• Team-focused, with the ability to support colleagues and maintain a positive dining atmosphere.

Work Environment / Physical Requirements

• Fast-paced restaurant environment with constant guest interaction.
• Requires standing and walking for extended periods.
• Occasional lifting up to 25 lbs.
• Evening, weekend, and holiday…