Produce Associate

Position Summary

Why do our members choose to purchase fruits & vegetables at Sam’s Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you’ll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and freshness.

You will be in the front-lines of customer service – your smile makes a difference and you can help enhance the member’s shopping experience. Come, be a part of a team that offers our members more for less.

• Maintain a positive attitude by smiling, greeting, and thanking members.
• Provide exceptional customer service to members across the club as needed, answering any questions they may have.
• Maintain a clean, neat, and member-ready area.
• Receive & stock merchandise in an organized manner.
• Maintain inventory so that there is no out-of-stock or over-stock products.
• Maintain up-to-date knowledge of the products; collaborate with cross-functional teams and help educate other associates on tools, tasks, and resources; communicate effectively and develop interpersonal skills for providing customer service; and be flexible to the needs of the business to work in other areas, tracking goods, maintaining in-stock levels, and controlling shrinkage in a timely manner.
• Understand the processes and specifications related to quality of various types of produce merchandise (e.g., taste, preparation method or use, seasonality); prepare (trim, crisp, package, scale) products according to established standards; maintain product safety and follow company sanitation guidelines; and adhere to applicable laws, regulations, and company policies related to produce quality.
• Leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement; use handheld technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Drive the performance of the area; use perpetual inventory management techniques to stock and rotate department products; ensure quality and date control standards; eliminate waste; guide peers and provide attention to customer needs; assist customers according to company policies and procedures.
• Act as a Talent Ambassador – advocate for the department and the club by valuing the member’s experience, modeling high quality service and products, executing the basics at highest possible level of quality; exhibit energy, commitment, and passion for the work.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; adapt to and learn from change, difficulties, and feedback.
• Continuously seek opportunities to improve processes, increase efficiency, and enhance the member experience.

• Must be 18 years of age or older.
• Will successfully complete all job-required trainings and assessments within a prescribed time period if hired.

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U – a company-paid education benefit program for full-time and part-time associates; tuition, books, and fees are completely paid by Walmart.
• Competitive hourly wage range: $17.00 to $25.00, plus potential premiums ranging from $0.35 to $3.00 per hour in specific circumstances.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

Primary

Location:

21483 Market Center, Bristol, VA .