Office Manager​/Firm Administrator

Office Manager / Firm Administrator

Seeking an experienced Office Manager / Firm Administrator to oversee daily office operations in a public accounting environment. This role serves as the administrative hub of the office, ensuring efficient workflows, excellent client service, and smooth coordination of tax, billing, and office administration processes.

• Manage day-to-day office operations and administrative procedures.
• Coordinate tax return workflow from document collection through final delivery.
• Handle client communications and provide exceptional customer service.
• Organize and maintain electronic and physical filing systems.
• Prepare client invoices, monitor accounts receivable, and record payments.
• Support bookkeeping, payroll administration, and billing activities.
• Maintain workflow tracking and digital document management.
• Coordinate office vendors, equipment, supplies, and maintenance.
• Assist with administrative reports, renewals, and special projects.

• Manage incoming client tax documents and workflow.
• Track tax return status and document processing.
• Prepare completed tax return packages for delivery.
• Support a fast-paced environment with overtime required during peak tax season.

• 3 to 5 years of office management or administrative experience.
• Previous experience in a CPA firm, public accounting, tax practice, or similar professional services environment.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• High attention to detail and ability to maintain confidentiality.
• Proficiency with Microsoft Office.

• Experience with Quick Books.
• Experience with tax preparation or workflow software.
• Knowledge of digital document management systems.
• Billing, accounts receivable, bookkeeping, or payroll experience.
• Familiarity with Google Workspace or similar tools.

• Proactive and self-motivated.
• Highly organized and detail-oriented.
• Comfortable managing multiple responsibilities.
• Strong team player with excellent client relationship skills.
• Able to work independently with minimal supervision.
• Positive attitude during busy periods.

• Salary: $60,000 to $75,000.
• Performance bonus eligibility.
• Paid time off and paid holidays.
• Retirement savings plan with employer match.
• Individual health insurance contribution.

• Opportunity to take ownership of office operations.
• Collaborative, close-knit work environment.
• Stable client base with long-term relationships.
• Variety of responsibilities with meaningful impact.
• Training available during the transition period for the successful candidate.