Customer Solutions & Tech Support Specialist
Job in
Broadview Heights, Cuyahoga County, Ohio, 44147, USA
Listed on 2026-07-31
Listing for:
Ohio Cat
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Ohio CAT, a division of Ohio Machinery Co., is seeking a Customer Solutions Specialist to guide external customers on service, maintenance, and repair opportunities for Cat equipment, engines, and generators. You will help with field service, shop scheduling, and parts identification and ordering to enhance customer experience and drive product support sales.
The role emphasizes end-to-end support, collaboration with the dealership, and providing technical assistance to ensure customer
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