Data Center Engineer - Albany

Position: Data Center Engineer - New Albany
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E 3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

About this opportunity

We are seeking a highly motivated and skilled Data Center Optical Engineer to lead work in customer environments and co-locations. The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. They thrive on being the interface between the customer and Ericsson’s vendors, auditing and maintaining high standards of quality.

The ideal candidate expects and maintains high-quality execution from the team across installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands‑on technical expertise. This person is able to travel to a non-home market site at a moment’s notice and work there for several weeks at a time up to 50% of the time.

What you will do Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co-locations and provide immediate feedback to 3PP technicians.

Interact directly with the customer via their ticketing tools or face-to-face, providing clear and concise reports and updates that promote Ericsson’s value.

Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments.

Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.

Deliver services by accurately, interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams.

Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management.

The skills you bring

Team lead experience.

Strong command of written and verbal English for customer-facing communications and relationship building.

Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools.
3–15 years of experience working in data center operations or a similar technical environment with direct customer interaction.

Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling.

Demonstrated experience with optical testing and transport troubleshooting.

Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments.

Commitment to safety standards, quality requirements, and operational best practices.

Physical requirements:

Ability to lift and move equipment up to 50 lbs.

Comfortable working at heights and in varying environmental conditions.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all…