Low Voltage Technician

Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.

• Install low-voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

• High school diploma or equivalent.
• Valid driver's license with a clean driving record (additional licensing may be required by location).
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.

• Prior field technical training is preferred.

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Short- and long-term disability, life insurance, and well-being programs.
• Paid time off.
• Culture of professional development and career growth opportunities.
• Flexible work schedule to accommodate you and your customers’ needs.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.