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Bilingual Customer Care Team Lead — Spanish

Job in Broadview, Cook County, Illinois, 60155, USA
Listing for: PLS
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

PLS Financial Services is seeking a Customer Care Team Lead to oversee escalated inquiries and guide a team of representatives in delivering high-quality service.

You will mentor staff, resolve complex issues, and ensure records are accurate while maintaining adherence to policies. This role emphasizes exceptional communication, coaching, and customer-focused problem solving in a fast-paced environment.

This role is for the Bilingual Customer Care Team Lead — Spanish role at PLS.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Broadview, IL, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 52.000 - 76.000.

We aim to respond to suitable candidates as soon as possible.

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