Payroll Specialist

We are seeking an experienced Payroll Specialist to manage end‑to‑end payroll processing for employees across the United States and Canada using ADP Workforce Now (WFN). The ideal candidate has strong knowledge of multi‑state U.S. payroll, Canadian payroll regulations and tax compliance, along with exceptional attention to detail and customer service skills.

• Process bi‑weekly payroll for U.S. and Canadian employees using ADP Workforce Now (WFN)
• Ensure accurate calculation of wages, overtime, bonuses, commissions, deductions, and taxes
• Maintain employee payroll records for new hires, terminations, promotions, salary changes, and benefit deductions
• Process payroll adjustments, retroactive pay, garnishments, and off‑cycle payrolls as needed
• Reconcile payroll reports and general ledger entries
• Ensure compliance with federal, state/provincial, and local payroll tax regulations in the U.S. and Canada
• Coordinate tax filings with ADP
• Support year‑end activities including W‑2s, T4s, and other required tax reporting
• Respond promptly to employee payroll inquiries and resolve discrepancies
• Partner with HR and Finance to ensure payroll data accuracy
• Assist with payroll audits and provide supporting documentation
• Maintain confidentiality of employee information and payroll records
• Identify opportunities to improve payroll processes and system efficiencies

• 3–5+ years of payroll processing experience
• Hands‑on experience with ADP Workforce Now (WFN)
• Experience processing payroll for both U.S. and Canadian employees
• Strong knowledge of multi‑state U.S. payroll laws, Canadian payroll legislation, payroll taxes, garnishments, and wage deductions
• Experience reconciling payroll reports and working with general ledger accounts
• Proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, formulas)
• Excellent analytical, organizational, and problem‑solving skills
• Strong communication and customer‑focused mindset
• Ability to handle confidential information with discretion

• Certified Payroll Professional (CPP) designation
• PCP or CPM certification through the National Payroll Institute (Canada)
• Experience supporting payroll for 300+ employees across multiple entities or locations
• Experience with HRIS, timekeeping, and benefits administration
• Knowledge of SOX controls and payroll audit processes

• Accuracy and attention to detail
• Time management and ability to meet strict deadlines
• Strong organizational skills
• Critical thinking and problem solving
• Customer‑focused mindset
• Ability to work independently and collaboratively

• Deliver accurate, on‑time payroll every pay period
• Maintain compliance with all U.S. and Canadian payroll regulations
• Minimize payroll errors and adjustments
• Provide excellent support to employees and internal stakeholders
• Continuously improve payroll processes and reporting efficiency

• Remote & In‑Person: employees can work from our headquarters in Massachusetts, regional hubs, or remotely
• Travel commitment up to 25% for certain roles
• Flexible work schedule to accommodate life obligations
• Collaborative team culture with executive town halls and feedback sessions
• Play‑to‑win culture with volunteering, fun events, and employee recognitions