AR​/Collections Specialist

We are looking for personable AR/Collections Specialist to join our AR/Collections Team in Brockton, MA.

Crown Uniform & Linen Service was founded as a family business in 1914 and has been a leading provider of uniform and linen services in New England for over 105 years!!! We have remained a family-owned uniform supplier and are committed to building long-lasting customer relationships by providing efficient and cost-effective solutions with a personal touch. A career at Crown Uniform & Linen Service is not just another job.

We know that our success is a direct result of strong teamwork, and we are dedicated to building long-term relationships with our employees. If you would like to be part of a winning team that values your contributions, invests in your future, and depends on you for our future success

The Accounts Receivable/Collection Specialist primary responsibility will be to make collection calls to customers. He/She will also post and reconcile payments using various software programs. He/she will also mail monthly statements. He/she will establish relationships with clients to pursue payments and post them on accounts.

• Make daily collection calls
• Conduct account research and analysis
• Accurately post payments to customers accounts using ABS
• Reconcile and resolve account discrepancies
• Maintain spreadsheets using strict confidentiality with customer credit card information and check-by-phone information
• Send statements to outstanding customers
• Interact with customers to resolve outstanding issues
• Provide customer service to customer inquiries regarding payment history
• Print monthly aging and post results
• Sort and file documents after posting

• We understand the importance of work/life balance. At Crown, we offer Monday-Friday work weeks, with weekends and holidays off!
• Industry-leading benefits package, including paid vacations and holidays, group health, dental, LTD and life insurance, and other benefits.
• 401k Plan with a Company Match
• Competitive Hourly Pay ($22-$24/hr.)
• Ongoing training and upskilling.

• High school diploma required, or GED
• Minimum 2 years' experience with AR or Collections
• Must have good basic skills in mathematics
• Speedy, accurate data entry skills
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and with accuracy
• Basic accounting principles knowledge

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.