Community Transition Liaison Program Case Assistant​/Administrative Support

OCES is a service organization that supports older adults and individuals with disabilities by providing vital information and coordination of services.

The Community Transition Liaison Program (CTLP) Case Assistant is responsible for providing administrative support to the assigned CTLP team and performing related functions as assigned by the program management.

• Supports the Community Transition Liaison to operate at the top of their role and responsibility
• Accompanies the Liaison on nursing facility visits as needed
• Provides additional support to the Liaison for complex cases
• Gathers documentation needed to assist the consumer in applying for public benefits
• Assists the consumer in completing and submitting housing applications
• Conducts administrative duties as needed by Liaison, including data entry into EOEA-designated cloud-based data enterprise system
• Ensures case documentation meets the standards set forth by the Executive Office of Elder Affairs for the Community Transition Liaison Program
• Provides accurate reports as required by the department
• Assists staff in tracking waivers and recipient choice forms as needed
• Other duties as assigned

• Excellent computer skills
• Excellent verbal and written communication skills
• Ability to respect the workplace and providers with privacy and confidentiality
• Ability to deal effectively with statistical and financial data
• Knowledge of general office procedures and equipment
• Proficient with Microsoft Office Suite or related software

• High School diploma or equivalent
• Associate degree preferred
• Minimum one year of relevant experience

• May need to work on-site at times as needed
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times
• Ability to travel and reliable means of transportation
• Must have personal computer with secure internet access at home

Salary: $19.06 per hour