Receptionist - Front Office Coordinator

Position

Receptionist - Front Office Coordinator

Medi-Weight loss of North Andover

• Rewarding Environment:
  Enjoy a workplace that prioritizes preventive medicine and holistic well-being.
• Talented Team:
  Join a skilled and collaborative team committed to making a positive impact.
• Career Growth:
  Take advantage of opportunities for professional development and skill enhancement.

As a Front Office Coordinator working under the direct supervision of the Office Manager, you will:

• Utilize a multi-line phone system to answer and route incoming calls efficiently, including scheduling of patients, and filing medical records.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely, use the EMR to check in/check out all patient visits. Accurately and securely maintain all financials for services rendered and products sold.
• Monitor inventory levels of clinical and office supplies.
• Responsible for verifying the accuracy of the daily receipts and developing a "daily batch" to be submitted to the office manager.
• Participate in clinic marketing efforts to enhance profitability and success.

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

• High school diploma or GED certificate.
• Associate or bachelor's degree (a plus).
• Medical receptionist experience required.
• Familiarity with EMR systems preferred.

• Tuesday - 7:45 - 6pm
• Wednesday - 7:45 - 1pm
• Thursday - 7:45 - 7pm
• Friday - 7:45 - 1pm
• Saturday - 7:45 - 1pm

Commensurate with experience