Administrative & Communications Assistant

Administrative & Communications Assistant

Reports To: Communications & Operations Manager

Position Summary:

The Administrative and Communications Assistant provides administrative, communications, and operational support to ensure the organization’s efficient daily operations. Working under the direction of the Communications & Operations Manager, this position assists with office administration, meeting coordination, communications, website updates, event logistics, and content development. The ideal candidate is highly organized, public-engagement-oriented, possesses strong writing skills, detail-focused, and comfortable managing multiple priorities in a collaborative environment.

• Assist the Executive Director and Communications & Operations Manager with scheduling, logistics, and administrative tasks.
• Manage voicemail inboxes and ensure timely follow-up or routing of messages.
• Process staff submission requests (e.g., time off, registrations, project needs).
• Maintain internal calendars, including organizational events, staff meetings, and key deadlines.
• Support supply ordering, inventory tracking, and office organization.
• Assist staff in preparing for meetings and events, including reserving meeting space, arranging materials, setting up AV, and providing logistic support.
• Coordinate agendas, take meeting minutes, and manage follow-up communications as needed.
• Maintain electronic filing systems in SharePoint.
• Assist with the Utilities Allowance Program.
• Assist with special projects and other duties assigned.

• Manage contact lists and mailing databases.
• Provide public engagement assistance for projects.
• Assist Communications & Operations Manager with drafting, editing, and distributing internal and external communications such as newsletters, announcements, and event updates.
• Assist in maintaining and updating digital platforms, including websites, email tools, and social media channels.
• Support the creation of basic marketing materials such as flyers, graphics, and presentations.
• Track communications timelines, coordinate content gathering, and organize digital assets (e.g., photos, logos, testimonials).
• Assist in creating and scheduling social media content.

• Associate's degree or equivalent experience; bachelor's degree preferred.
• 1–3 years of experience in an administrative, communications, or operations support role.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills, with the ability to prioritize and handle multiple tasks.
• Proficiency in Microsoft Office and Google Workspace. Familiarity with Canva, Mailchimp, Word Press, or similar platforms is a plus.
• Knowledge of social media platforms and content scheduling tools.
• Ability to work in a collaborative, team-oriented environment.
• Adaptable and calm under pressure in a fast-paced work environment.
• Professionalism, confidentiality, discretion, and a proactive attitude.
• Ability to learn new software and technology quickly.
• Interest in communications, marketing, or nonprofit/public-facing work is a plus.

The salary range is $55,000 to $65,000 annually, depending on qualifications and experience.

This is a full-time (35 hours), exempt position. OCPC offers excellent state benefits as well as a flexible, supportive, family-friendly work environment. Our leadership is committed to providing ongoing professional development.

Some evenings and weekends may be required for meetings and outreach events.

OCPC’s office, 70 School Street, Brockton, MA 02301, is in the converted Edison Electric Illuminating Company Power Station, a historic building in downtown Brockton, easily accessible by commuter rail and bus. Bicycle storage is available.

OCPC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. For more information about us, please visit (Use the "Apply for this Job" box below)./