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Senior Director, Customer Success Strategy
Job in
Brockton, Plymouth County, Massachusetts, 02411, USA
Listed on 2026-06-21
Listing for:
Genesys
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Genesys is seeking a Sr. Director of Customer Success Management to lead a team focused on enhancing customer retention and growth. You will champion customer journeys and collaborate with various functions within Genesys to ensure effective strategies for success.
Qualified candidates will have over 10 years of experience in customer success within a SaaS environment and a track record of developing strategic relationships. The position offers competitive compensation and comprehensive benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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