More jobs:
AI-Driven Customer Support Leader; SaaS
Job in
Brockton, Plymouth County, Massachusetts, 02301, USA
Listed on 2026-06-28
Listing for:
ClearGov
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Clear Gov is seeking a Senior Manager, Customer Support to lead and optimize our technical support team. The role includes mentoring team members, managing ticket workflows, and ensuring customer satisfaction with accurate solutions.
The ideal candidate will have experience in a B2B SaaS environment, strong leadership skills, and a passion for customer service. This position is crucial for driving improvement based on customer feedback and enhancing operational efficiency.
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