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Customer Service Coordinator
Job in
Brockton, Plymouth County, Massachusetts, 02303, USA
Listed on 2026-07-10
Listing for:
Alsco Uniforms
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to inbound customer calls in a courteous, professional manner according to company policy;
Make outbound calls for audits, upselling opportunities, problem resolution, and follow-up on orders;
Coordinate flow of information within the Service Department and maintain call logs and reports;
Develop customer relationships and proactively resolve concerns with supervision;
Prepare and track Welcome packets, renewals, service agreements, and monthly/yearly reports
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