Customer Service Manager: Lead & Optimize Orders
Job in
Brockton, Plymouth County, Massachusetts, 02411, USA
Listed on 2026-07-10
Listing for:
ShiftClicks
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Shift Clicks is hiring a Customer Service Manager in Tyngsboro, MA, to lead the internal customer service team. This role involves managing all aspects of customer service processes, including quotes, order processing, and customer inquiries.
Ideal candidates will have a minimum of 5 years in customer service and 3 years in a managerial role. Strong communication and organizational skills are essential, along with proficiency in Microsoft Office. Benefits include paid time off, health and dental plans, and a 401K plan.
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