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Entry-Level Bank Support Specialist

Job in Brockton, Plymouth County, Massachusetts, 02411, USA
Listing for: Eastern Bank
Part Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28929 - 34440 USD Yearly USD 28929.00 34440.00 YEAR
Job Description & How to Apply Below
Position: Entry-Level Bank Support Specialist - Flexible Hours

Eastern Bank is seeking a Customer Support Specialist to serve as the first line of response for inbound customer calls across existing accounts and services. The role requires maintaining a knowledge base of bank products, policies, and procedures, and delivering service and sales outcomes.

The position may involve handling inquiries across chat, email, and telephone, with opportunities to work in both remote and onsite environments and to meet departmental standards set by senior management.

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