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Member Experience & Retention Coordinator
Job in
Brockton, Plymouth County, Massachusetts, 02411, USA
Listed on 2026-07-20
Listing for:
West Suburban YMCA
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
West Suburban YMCA seeks a dynamic Membership Coordinator to greet members, drive retention and recruitment, and deliver five-star customer service at our Wells Ave location. You will engage current and prospective members, help coordinate events, and ensure a welcoming, mission-driven experience.
This role requires strong communication, relationship-building, and project management skills, with a commitment to DEIB and data accuracy.
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