Membership & Retention Specialist
Job in
Brockton, Plymouth County, Massachusetts, 02411, USA
Listed on 2026-07-26
Listing for:
AAA Northeast
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Bank Customer Service
Job Description & How to Apply Below
AAA Northeast is seeking a customer-focused professional in Massachusetts to handle outbound retention calls, explain AAA benefits to potential members, and process membership changes. You will also support branch offices and assist with staff training while using multiple CRM and data tools.
Role requires a high school diploma or GED and prior experience in customer service, retail, or telemarketing. A professional, service-oriented approach will be essential to meet Five Diamond Service
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