NA Service Manager – Financial Operations

• Serve as the trusted bridge between Controlling Operations and Finance Business Partners
• Foster strategic partnerships with business leaders and the Service Delivery Hub team
• Challenge legacy ways of working and identify gaps across BUs, Functions, and the GBU
• Provide ad-hoc OPEX support and cross-SPC NA analyses to inform high-level decisions
• Drive standardization and automation through OPEX analysis
• Design and implement new ways of working with Finance Business Partners and the Transversal OPEX Team
• Provide end-to-end oversight of Controlling Operations core model processes and service quality for Vaccines NA OPEX
• Own OPEX planning, budget, and forecast processes, including P&L roll-up and analytics
• Roll up and challenge budget-vs-actuals, flux analyses, risks and opportunities, and targets
• Build P&L bridges and metrics for Total OPEX and Headcount
• Support close and landing exercises and participate in Monthly Expense Reviews
• Execute the budgeted OPEX plan, track actuals, approve projects, and direct business owners
• Coordinate with OPEX controllers to ensure accurate, timely delivery and adherence to internal controls
• Support SHIFT implementation and SMART Spend initiatives
• Build a center of expertise across OPEX-related financial systems and processes
• Educate client groups on financial policies and processes and ensure compliance with internal controls

• Bachelor's Degree required
• Minimum 5 years of diversified financial/accounting experience
• Pharmaceutical or related industry experience is preferred
• Experience leading and managing people preferred
  
  Advanced Excel skills required (pivot tables, V-lookups, and macros)
• Experience with SAP, TM1 and SHIFT preferred
• Ability to influence and shape business decisions
• Demonstrated success building partnerships across multiple levels of the business
• Strong business partnering, collaboration, and interpersonal skills
• Strong analytical capabilities with a big-picture orientation
• Experience collaborating across senior management, business, and functional leaders
• Ability to motivate and empower others toward a desired action
• Strong leadership abilities
• Strong organizational and communication skills (presentations, listening, written)
• Demonstrated ethical behavior in challenging situations
• Strong track record leading successful projects and process improvements
• US and Puerto Rico Residents Only
• North America Applicants Only

Demonstrates expertise in OPEX planning, budget management, and financial analysis within the pharmaceutical industry, while fostering strategic partnerships and driving process improvements. Strong analytical and leadership skills are essential for influencing business decisions and ensuring compliance with financial policies.

• OPEX Planning
• Advanced Excel Skills
• SAP Experience
• Financial Analysis
• Leadership Abilities

• Financial Analysis
• Budget Management
• OPEX Planning
• P&L Roll-Up
• Flux Analysis
• Data Analysis
• Process Improvement
• Automation
• Standardization
• Financial Reporting

• Collaboration
• Interpersonal Skills
• Communication Skills
• Influencing Skills
• Organizational Skills

• Pharmaceutical Industry
• Controlling Operations
• Service Delivery Hub
• Compliance
• Internal Controls

• SAP
• TM1
• SHIFT
• Excel