Guest Experience Agent - Front Desk
Job in
Brockton, Plymouth County, Massachusetts, 02411, USA
Listed on 2026-08-20
Listing for:
MCR
Full Time
position Listed on 2026-08-20
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Residence Inn Norfolk, part of MCR, seeks a Front Desk Agent to ensure guests experience a friendly arrival and departure. You will address guest needs promptly, greet guests by name where possible, and maintain hotel knowledge to assist with amenities and services.
The role emphasizes check-in/out efficiency, accurate rate knowledge, and handling daily guest requests with professionalism. A welcoming, team-focused attitude and willingness to work varied hours are required.
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