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Senior IT Help Desk Lead | VIP Support & Incidents
Job in
Brockton, Plymouth County, Massachusetts, 02411, USA
Listed on 2026-08-11
Listing for:
BRS
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Eagle Integrated Services (EIS) is seeking a Sr. Help Desk Technician to provide advanced end-user support and lead incident management efforts across the organization.
This role requires mentoring junior staff and ensuring high SLA attainment while collaborating with Server and Network teams on complex deployments. The ideal candidate brings 5–7 years in IT help desk, strong Windows and Office 365 expertise, and Security+ certification, with experience in VIP support and ITSM platforms such as
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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