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Executive AI Strategy & Adoption Leader

Job in Brockton, Plymouth County, Massachusetts, 02411, USA
Listing for: Zendesk
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    AI Business & Operations, IT Consultant
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 158000 - 236000 USD Yearly USD 158000.00 236000.00 YEAR
Job Description & How to Apply Below

Zendesk is seeking an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into strategic business outcomes. You will align internal teams and partner resources to drive adoption, scale implementations, and deliver measurable value from day one.

You will work with executives to shape a forward-looking AI strategy, manage multi-year roadmaps, and ensure customer success throughout adoption, expansion, and renewal, balancing risk with

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