Field Service Technician

Company: Air Energy Group

About Us
Air Energy Group has grown to become one of the most recognized and demanded names in the industrial and life science spaces. We sell high purity compressed air systems and lab and medical rated vacuum systems. Our products, parts, and services are unmatched, in Boston and elsewhere. Our team is on call and available 24 hours a day. We provide our customers with electronics and control repairs, equipment repairs and rebuilds, installations, and refrigeration.

Additionally, we have preventative maintenance plans available to maximize our customers' industrial compressed air and vacuum system's utility and efficiency, allow for years of long-lasting reliability.

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Summary

The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for air compressors, dryers, tanks, and all related compressed air products. Services are performed on-site and on demand, to ensure complete customer satisfaction.

Responsibilities

• Servicing air compressors, dryers, filters, and related compressed air equipment.

• Troubleshoot and evaluate electrical diagrams and machine faults.

• Provide technical service, start-ups, installation and repairs of air compressors, dryers, tanks, and all related compressed air products.

• Complete written evaluations, recommendations, and related company reports. Ability to work with service software for communication and scheduling.

• Positive attitude and desire to grow an existing sales & service business.

• Able to care and maintain a company vehicle.

• Ensures compliance with health and safety laws, regulations, and best practices.

• Performs other duties as assigned.

Competencies

• Strong Mechanical and problem-solving skills.

• Customer service and consultative skills.

• Able to work with a team environment.

• Strong work ethic with ability to work under minimal supervision.

• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.

• Thorough understanding of products and equipment used in manufacturing.

• Excellent organizational skills and attention to detail.

• Excellent time management skills, with proven ability to meet deadlines.

• Proficient with Microsoft Office Suite or related software.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel

There may be times where overnight travel is required but that will be an exception.

Required Education and Experience

• Previous field experience working on compressed air equipment is highly desired.

• Previous work history of 2 to 3 years with a service-based organization.

Required License and Certifications

• Must have a valid, unexpired driver's license.

• Clean driving record.

#airenergy

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Air Energy Group operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and…