Clinical Care Assistant (CCA)

Clinical Manager Opportunity At Vitra Health

Vitra Health is hiring, and we believe that our team is the key to our success. That is why we are looking for a Clinical Manager to join our team. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts.

That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

The Clinical Manager will oversee the growth, development and compliance of designated regions in the Family Services Business Unit. The Manager will supervise, coach, lead and develop field and operations teams to provide ethical and quality home health services to vulnerable populations.

Perks and Benefits:

• Health Insurance with a 75% employer contribution!
• Dental and Vision Benefits
• Supplemental Benefits including Life, Accident, Critical Illness and Disability Insurance.
• 401K with a company match
• Generous Paid-Time-Off
• Competitive pay rate
• Supportive team structure and company culture with a focus on work/life balance
• Tuition Reimbursement

Clinical Manager

Essential Functions:

• Responsible for all processes and procedures related to program regulations, client retention, and program growth.
• Manages the regional budget and billing of the entire regions. Responsible for South/West/Central region Full Time Employee count 27
• Oversees program compliance including monthly visits, scheduling, compliance of notes, logs, Caregiver education, Caregiver credentialing, MDT meetings, as well as Semi/Annual compliance.
• Manages field staff (Case Managers and Nurses) and coaches them towards ownership over their caseload and program compliance, which includes ensuring all annual and semi-annual visits are completed in a timely manner and that all Caregiver documents are logs are being collected.
• Delegate to the Care teams to ensure smooth operations on the clinical/field side, as well as the operations/back of house side.
• Fosters a positive team culture by setting expectations, providing proper training on systems and processes, as well as identifying and reviewing patterns (errors or successes) in performance.
• Ensure client and caregiver maintenance by coaching staff to anticipate and prevent potential discharges by working closely with insurance authorization team to ensure field staff are well informed regarding potential insurance/billing issues and managing the NS/INS list closely to correct deficiencies as soon as possible.
• Client centric strategic planning which includes problem solving with care teams to prevent discharges, client and Caregiver dissatisfaction.
• Reviews reports from Care Teams to assist with staff coaching, delegation of responsibilities and smooth program operation, including, but not limited to weekly number of visits scheduled per care team, timely stipend payments, clients that are due for annual or semi-annual visits, as well as those clients in the intake stage and those that are reaching the end of the authorization period
• Identify gaps in the availability of current employees and client needs to create the hiring forecast.
• Identify opportunities for improving or streamlining processes and procedures.
• Act as a subject matter expert and resource to other team members
• Responsible for holding direct reports accountable for meeting expectations/KPI's.
• Effectively manages assigned team through systems and reports on a daily/weekly basis.
• Regular review of staff performance and documentation for coaching and disciplinary action as needed.
• Responsible for clear communication within the regions including leading biweekly meetings with care teams, individual staff, MDT meetings to review chart audits at semi/annual periods. Keep meeting minutes.
• Community Outreach as needed.
• Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.
• Show a genuine interest and compassion for the communities we serve and embrace and champion a culture of diversity,…