Officer Manager, Offices President and COO

Position: Officer Manager, Offices of the President and COO
## Officer Manager, Offices of the President and COOApply:
Onsite:
Charlestown-MA:
Full time:
Posted Today:
End Date:
October 6, 2026 (7 days left to apply):
RQ4081142

Site:
The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
** Job Summary
** Responsible for overseeing office operations and supporting office management activities. Coordinates resources, streamlines department work flows, and ensures alignment with strategic initiatives to enhance program effectiveness and operational efficiency. Within the Office of the President and the Office of the Chief Operating Officer / Chief of Staff at Mass General Brigham University of Health Professions, the Office Manager serves as the operational and financial anchor of the Presidential Office.

The role owns the integrated calendar and all travel logistics for both the President and the COO/Chief of Staff, owns the Office of the President budget and its Workday financial operations, maintains the Presidential Commitment Log, and provides daily operations support to the COO/Chief of Staff.
** Qualifications**#
** ESSENTIAL FUNCTIONS (KEY ROLES AND RESPONSIBILITIES)*
* ** Executive Calendar, Travel, and Commitment Management
*** Owns and manages the integrated calendar for the President and the COO/Chief of Staff: resolves scheduling conflicts, protects preparation and travel windows, screens and redirects scheduling requests, and escalates only when executive judgment is required.
* Manages all travel logistics for the President and the COO/Chief of Staff (air, hotel, ground transportation, registration, and visa documentation) and prepares comprehensive travel packets with itineraries, meeting briefs, and contacts.
* Owns expense report preparation, submission, and reconciliation for the President and COO in coordination with Financial Services.
* Maintains the Presidential Commitment Log in partnership with the COO/Chief of Staff: captures commitments made by the President's office, tracks status, and surfaces overdue items for weekly review.
* Compiles and distributes weekly pre read materials and briefings for the President and COO; prepares the COO's daily morning brief.
** Financial and Office Operations
*** Develops, implements, and optimizes operational processes to support department goals for the Office of the President and the COO/Chief of Staff.
* Monitors budgets and resource allocations, providing analysis to ensure alignment with organizational objectives. Owns the Office of the President budget: tracks expenditures, performs monthly budget reconciliations, and provides budget analysis to the COO/Chief of Staff and the President.
* Manages vendor relationships, contract negotiations, and procurement activities to ensure cost-effective operations. Processes Workday invoices, purchase orders, and payment requests for the executive office and maintains the vendor record.
* Liaise and coordinate with Accounts Payable, Financial Services, Payroll, and other departments as needed to identify charges and resolve errors.
* Prepares operational reports, data analysis, and presentations for executive leadership.
* Identifies opportunities for process improvement and recommends solutions to enhance office effectiveness.
** COO / Chief of Staff Operations Support
*** Provides daily operations…