Nurse Manager

Full Time 40 Hours only , Days 1st Shift , 8-430

Hours/Pay Period: 80

Signature Healthcare is southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital;
Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

Under the direction of the AVP of Nursing, plans, organizes, coordinates, directs and evaluates the delivery of all nursing care to patients within a nursing unit. Ensures quality patient care according to departmental philosophy, procedures, and standards while fulfilling the mission and vision of the hospital. Represents administration in the overall management of the hospital, in the absence of nursing administration and managers.

Participates as a member of the Nursing Management team.

Department:
Nursing

This is a full-time 40 hour/ week position

• Participates in executing strategic initiates of the nursing division, on a unit level and on a departmental level as defined by the AVP on Nursing and the Chief Nursing Officer.
• Acts as administrative and clinical resource to nursing staff on assigned unit
• Supports and interprets hospital-wide and nursing –specific policies, procedures, standards, and goals.
• Collaborates with the Staff Education Department in developing staff to enhance their professional and educational growth
• Problem-solves and takes action independently
• Manages the hiring and firing decisions, in conjunction with Human Resources and is an active participant in the corrective action process.
• Manages the annual evaluation process for staff as works with Staff education to assess their clinical competency
• Confers with on-call hospital and/or nursing administrator, as needed.
• Manages results of customer satisfaction surveys and consistently makes an effort to increase customer satisfaction.
• Initiates the investigation of patient, family, physician or staff complaints and, if necessary, directs the complaint to the appropriate department director or manager for follow-up.
• Participates in Lean activities and problem sheet development.
• Initiates the investigation of medication errors and incidents, utilizing lean methodology
• Immediately reports major incidents to the AVP of Nursing or CNO
• Assists the charge nurse in problem-solving, priority-setting, and staff reallocation, as necessary.
• Follows guidelines set forth by nursing administration for the allocation of staff based on census levels, in assessing staffing needs on assigned shift.
• Adjusts staffing levels based on clinical judgment, as appropriate.
• Assures a safe environment for patients, families, visitors and staff.
• Assess the need for and approves all overtime of staff, on assigned shift.
• Participates in hospital-wide and nursing department committees, task forces and groups.
• Responds to all emergency situations within their clinical area, including all emergency code pages and rapid responses during assigned shift
• Provides department wide and/or unit-specific education in support of strategic initiatives and/or based on identified need.
• Assures staff meet the core requirements of Basic Life Support and Advanced Life Support courses.
• Schedules appropriate clinical experience during orientation according to the individuals and/or unit’s needs.
• Participates in credentialing processes for the nursing staff.
• Maintains records of orientation and performance.
• Serves as a resource and role model for associates. Promotes new concepts and trends in nursing.
• Relates effectively with other members of management teams.
• Promotes new concepts and trends in nursing.
• Creates annual budget and staffing plans
• Is responsible for monthly variance reporting
• Maintains appropriate staffing during the scheduling process
• D
  emonstrates respect and regard for the…