Retail Shortage Control - Part Time

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will help mitigate theft and create a safe and enjoyable experience for customers.

Your responsibilities include engaging with customers and associates in a confident and friendly manner, maintaining a professional appearance at all times, standing at the front of the store, greeting every customer, and creating a secure environment to reduce opportunities for theft. You will also communicate theft prevention information, conduct bag and package checks, and report incidents to the Manager on Duty.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping your store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and to visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.

• Excited to deliver great value to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

You will enjoy a competitive wage, flexible hours, an associate discount, and eligibility for Burlington’s benefits package—including medical coverage and a 401(k) plan—for part‑time associates based on hours worked. Part‑time associates may also be eligible for up to four hours of paid time off annually after one year of service, up to eight paid holidays, and paid sick time in accordance with applicable law.

We offer a variety of training and development opportunities to help you grow.

$15 per hour.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

01128 – Brockton, 200 Westgate Drive, ZIP 02301.

Position Type:
Regular Part‑Time Career Site Category:
Store Associate Position Category:
Retail Store Posting Number: P-7

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.