Sign Installer​/Crane Operator

Sign Installation Technician

Reports to Installation & Service Manager

Work Location On the Road

Position Type Full-time – Hourly (non-exempt) Remote Work No

Job Summary As an employee-owned company, every sign we install represents our shared pride, craftsmanship, and commitment to quality. In this role, you'll work hands-on to install custom signage of all types - turning designs into finished displays that make an impact for our customers. We're looking for dependable team players who take pride in their work, enjoy working outdoors and on-site, and want to grow their skills in a supportive, collaborative environment.

• Operate crane truck to install interior and exterior signage according to work order specifications and project deadlines
• Read and interpret work orders, drawings, and other documents to determine project specifications and installation requirements
• Verify that materials, tools, and vehicles are properly prepared for each installation
• Safely and efficiently operate tools, equipment, and vehicles in compliance with OSHA and company standards
• Collaborate with other production departments to resolve issues and ensure efficient workflow and on-time delivery
• Communicate project updates, changes, delays, or issues promptly to client, Field Manager, and Installation Manager
• Ensure accuracy, quality, and craftsmanship in all installations
• Record job details in production software by updating hours, uploading photos, closing work orders, and documenting materials, procedures, and specifications
• Maintain clean and organized job sites, vehicles, equipment, and installation areas throughout and at the end of each workday
• Keep storage areas and vehicles organized, including restocking materials and supplies as needed
• Monitor material usage to reduce waste and control project costs
• Perform a final quality check with the customer after installation to ensure satisfaction
• Unload vehicles and properly store tools, materials, and equipment at the end of each day
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Crane truck operation, training, and/or certification experience
• Ability to read and interpret blueprints, technical drawings, and work orders
• Proficient in the safe operation of power tools, lifts, ladders, and other installation equipment
• Accurate measuring, leveling, and alignment skills with strong basic math abilities
• Working knowledge of hardware, fasteners, and mounting techniques for various substrates
• Basic electrical knowledge
• Working knowledge of computers and the Windows environment

• Strong attention to detail, accuracy, and quality workmanship
• Ability to assess challenges and develop safe, effective solutions on-site
• Ability to manage multiple projects while maintaining timelines and quality standards

• Effective communication with other team members and clients
• Ability to work independently or as part of a team to meet project goals
• Willingness to take direction, learn new techniques, and share knowledge with others

• Consistent adherence to safety protocols and use of proper PPE
• Ability to lift, carry, and position heavy materials and signs with or without assistance
• Comfortable working at heights off a bucket truck/aerial equipment and in various outdoor conditions
• Reliable, flexible, and professional in attitude, communication, and appearance
• Ability to work early mornings, evenings, or weekends as needed to meet installation schedules

• High school diploma, trade school certificate, or GED
• Authorization to work in the United States
• Valid Driver License
• Massachusetts Hoisting License (1B, 4F, 2A)

• Hands-on experience with installation of interior and exterior signage or related trade
• Knowledge of LED lighting and wiring for illuminated signs
• Bucket Truck training, certification, or driving experience
• Aerial Lift certified
• Knowledge of electrical components and UL requirements and procedures
• Post-Secondary Education or Equivalent Experience