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Home Care Intake Worker

Job in Brockton, Plymouth County, Massachusetts, 02411, USA
Listing for: Old Colony YMCA
Full Time position
Listed on 2026-07-09
Job specializations:
  • Social Work
    Community Health, Human Services/ Social Work, Mental Health, Family Advocacy & Support Services
  • Healthcare
    Community Health, Human Services/ Social Work, Mental Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we help them stay active and engaged in their own communities for as long as possible.

We are seeking a Home Care Intake Worker who will evaluate the need for home care services under the home care program and develop and initiate home care service plans. This is a newly developed program.

What You’ll Do
  • Conduct intake need assessments and develop consumer‑centered care plans with consumers, caregivers, and families
  • Initiate and coordinate services rendered by providers
  • Advocate for consumers in obtaining benefits and services for which they are eligible
  • Create case records in compliance with regulations and OCES standards
  • Make initial home visits for determination of program/service
  • Participate in interdisciplinary activities including Transition Support Team
  • Back‑up support for Information & Referral Specialist
  • Perform general intake and provide information and referral to consumers and applicants
What You’ll Bring
  • Bachelor's degree in social work or related field
  • Current Social Work License preferred
  • Minimum one year of experience in the social services field preferred
  • Considerable knowledge of social work and the social, emotional and physical process of aging
  • Ability to obtain information of a personal nature through interviews, draw appropriate conclusions and make suitable recommendations
  • Ability to respond appropriately to a variety of emergency situations involving the abuse and/or neglect of elders
  • Ability to communicate effectively, both verbally and in writing
  • Excellent written and verbal skills
  • Excellent computer skills
  • Proficient with Microsoft Office Suite or related software
What You’ll Get
  • The ability to work with an enthusiastic team of like‑minded individuals
  • Opportunity to develop professionally in your chosen career
  • Great work/life balance: 35‑hour work week with some flexibility; standard M‑F workweek; hybrid work environment (home, office, and home visits)
  • Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply.

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