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Information & Referral Specialist

Job in Brockton, Plymouth County, Massachusetts, 02411, USA
Listing for: Old Colony Elder Services, Inc.
Full Time position
Listed on 2026-07-16
Job specializations:
  • Social Work
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

We are seeking an Information & Referral Specialist to provide information to our consumers in response to service and eligibility inquiries.

What you’ll do:
  • Assess the health and functional status of members
  • Develop community-based care plans and related service packages
  • Participate in the development of a member's Individual Care Plan (ICP)
  • Arrange, coordinate, and monitor the provision of appropriate members
  • Participate in the determination of a member's need for institutional and community long-term care services
What you’ll bring:
  • Your passion for helping others and desire to make a difference.
  • Bachelor's degree in social work or related field highly preferred; current licensure if appropriate
  • Minimum of two years' professional experience in the care of people 65 and older
  • Current Social Work license (LSW) or higher preferred
  • Working knowledge of social, emotional, and physical process of aging
  • Ability to obtain information of a personal nature through interviews
  • Ability to gain and hold the confidence of clients and their families
  • Draw appropriate conclusions and make recommendations
  • Knowledge and skill necessary to work successfully within an interdisciplinary team
  • Excellent written and verbal skills.
  • Excellent computer skills.
  • Proficient with Microsoft Office Suite or related software.
What you’ll get:
  • The ability to work with an enthusiastic team of like-minded individuals.
  • Opportunity to develop professionally in your chosen career.
  • Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
  • Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!

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