Subsidy Specialist

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REGULAR FULL TIME HOURLY Staff Brockton, MA, US

Salary Range: $23.00 To $23.00 Hourly

Subsidy Specialist

Housing Department

Mission Statement:

Father Bill’s & Main Spring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

Father Bill’s & Main Spring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals.

Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.

We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.

Position Summary
:

This position works as part of the Leased Housing department which operates as a ‘mini housing authority’ within FBMS, managing the administrative responsibilities of the housing portfolio. FBMS provides housing and support services to formerly homeless individuals and families. This position requires excellent organizational skills and adherence to program requirements, but flexibility and an understanding of the nuances of working with a complex population.

Full-time position reporting to the Leased Housing Manager in Braintree, MA. Associate’s degree required; and 2-3 years of experience in administration, tenant collections/recertifications; or equivalent education and experience. Knowledge of HUD/Section 8/Massachusetts Rental Voucher programs a plus.

• Keep occupancy, vacancy, turnover and related data current;
• Assist Leased Housing Manager with rent collection activities;
• Strict adherence to deadlines and attention to details;
• Track and complete income certification and annual recertification of residents in a timely, accurate manner; document income certification compliant with funder regulations;
• Draft leases and housing assistance payment contracts in a timely and accurate manner;
• Assist with data entry of compliance reports in Excel spreadsheets;
• Interact with residents and coordinate with case management staff regarding collection of compliance documentation in a sensitive and respectful manner;
• Timely follow up with participants on late payments and documentation for steps taken and correspondence issued;
• Responsible for generating some basic reports including the preparation of responses to agency file audit reports;
• Receipt, entry and tracking of tenant rental payments;
• Ability to generate, understand and present reports showing outstanding balances, vacancies, occupancy, etc.;
• Maintain organized and up-to-date resident and property files;
• Monitor delinquent rents and fees, support subsidy manager in taking appropriate action to collect rents and fees;
• Review monthly property financial reports and assist Subsidy Manager with creation of monthly revenue or other monitoring reports;
• Coordinate and complete inspections, access to units, and other property access;
• Empathy:
  An understanding and empathy for those dealing with homelessness and related issues.
• Professionalism:
  Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill’s & Main Spring within the organization and the community.
• Communication:
  Speaks appropriately in positive and/or negative…