Housing Support & Resource Specialist ESP

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FT 40 HRS Elder Service Plan - Brockton, Brockton, MA, US

3 days ago Requisition

Salary Range: $21.58 To $32.38 Hourly

Harbor Health operates two Elder Service Plan Programs of All-Inclusive Care for the Elderly
, a program that allows frail elders to live in their homes and communities. Our Elder Service Plan has two medical and day centers in Mattapan and Brockton, MA and cares for more than 550 participants. W e are currently seeking a talented Housing Support & Resource Specialist to join our team at the Elder Service Plan in Brockton
.

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

The Elder Service Plan (ESP) Housing Support & Resource Specialist (HSRS) will be responsible for helping participants and their caregivers/families to navigate and access community services, housing resources and other programs and resources. The HSRS works with social workers, ESP Interdisciplinary care Teams (IDTs), and partnering housing organizations through an integrated approach to promote, maintain, and improve the health of participants by addressing their social determinants of health.

In addition to working directly with participants to address individual and family needs, this position includes coordination with Marketing & Enrollment and other ESP staff, along with partnering housing organizations to develop and execute social and wellness programming for existing and prospective ESP participants who are residents within those organizations.

Responsibilities:

Direct Service

• Establishes trusting relationships with ESP participants and their caregivers/families; provides general support; advocates for individual and community health needs.
• Works with ESP participants, including those housed with community housing partners, to identify barriers disrupting stable housing and other basic needs, such as food and financial insecurity, transportation, etc.; provides support and referrals to local, state and federal agencies and programs to address those barriers.
• Assists participants in obtaining documents and completing applications for services and programming, including housing, SNAP, utility assistance, financial aid, Mass Health redeterminations, etc.
• Conducts outreach to participants in their homes and/or temporary care facilities; may accompany participants to some housing-related appointments.
• Works closely with ESP social workers and care team to help ensure that clients have comprehensive and coordinated care.

Social Wellness and Programing

• Coordinates with Marketing & Enrollment and other ESP staff, along with targeted partnering housing organizations, to develop and execute social and wellness programming for existing and prospective ESP participants who are residents within those organizations.

Housing Support

• Develops and maintains on-going professional relationships with key staff at housing partner organizations in coordination with Marketing & Enrollment and other ESP staff.
• Manages ESP current and prospective participants’ housing applications and facilitates regular meetings with housing partners and ESP Marketing & Enrollment to review application status list.
• Regularly relays information to ESP Social Workers and IDT regarding participant application status updates, as well as general resources, housing vacancies, waitlists, application processes, etc.

General Duties

• Exhibits excellent working relationships with clients, caregivers…