Re-Housing Case Manager - Individual

Re-Housing Case Manger

Services Department

Northern Region or Central/South Region

Father Bill’s & Main Spring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

Father Bill’s & Main Spring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals.

Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.

We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.

The Re-Housing Case Manager is a full time position responsible for locating and securing housing opportunities for FBMS guests in our emergency shelter and outreach programs. This position supports the guests in emergency shelter with creating an exit strategy and has two goals as a priority focus: diverting people from entering shelter, and rapidly re-housing those that do access shelter. This position will be part of a larger Services Team, focusing on assessment and planning.

The Re-Housing Case Manager will collaborate with peers to work with the chronic population to achieve housing. This position requires 2-4 years of relevant experience and/or social work or a Bachelor’s Degree in social work or related field. Typical schedule is Monday-Friday 10am-6pm, but hours can be flexible based on job and staff needs. CPR certification is required and provided by FBMS.

AED and First Aid may also be required and will be provided by FBMS.

• Advocate on behalf of program guests in order to help them move forward out of homelessness.
• Work as part of the team with support staff and guests to assess and redirect as many people as appropriate to alternative options rather than shelter (diversion) and to develop effective exit plans for guests residing in shelter.
• Help guests apply and complete applications for mainstream benefits.
• Enroll eligible guests in any case management reimbursement program.
• Complete intake and assessment in order to identify guests’ strengths, needs, barriers, and goals in order to achieve shelter diversion or rapid and appropriate shelter exit.

• Participate in the creation and/or implementation of program service plans.

• Develop and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations, state agencies, and internal partners.
• Transport and accompany referred guests to apartment viewings and other appointments as appropriate.
• Develop an understanding of available housing programs including Rapid Re-Housing assistance and/or other subsidized housing programs.
• Maintain an updated list of landlord contacts and share resources and housing leads with other housing workers.
• Work with outside providers to educate community about shelter services and appropriate/inappropriate referrals and to encourage phone referrals and scheduling of intake appointments.
• Collabora…