Drug Test Scheduling Coordinator

Drug Test Scheduling Coordinator

Monday thru Friday 8a-5p $18-$23/hr based on experience Drug Test Scheduling Coordinator will manage the scheduling of DOT and Non-DOT drug and alcohol tests for clients. Responsible for coordinating testing appointments through online systems, communicating with clients and collection sites, and ensuring all testing is scheduled accurately, promptly, and in compliance with applicable regulations. Communicate testing instructions, locations, and required timelines to clients clearly and professionally.

Handle time sensitive requests, including post-accident, reasonable suspicion, random, and pre-employment tests. Monitor scheduled tests to ensure completion within required DOT and client-specific time frames. Manage rescheduling, cancellations, and urgent same day requests as needed. Maintain accurate electronic cords and documentation in compliance with DOT regulations, company policies, and privacy standards. Respond to client inquiries by phone, email, and internal systems in a timely and professional manner.

Identify scheduling conflicts or delays and escalate issues when necessary. Maintain strict confidentiality when handling sensitive client and employee information. High school diploma or equivalent required. Experience in scheduling, administrative support, or customer service required. Proficiency with online scheduling tools, databases, and standard office software. Strong organizational skills, computer skills, attention to detail, excellent written and verbal communication skills required.

Previous experience with DOT drug and alcohol testing is preferred. Knowledge of DOT testing requirements, timelines and procedures is preferred. Experience working with DOT regulations is preferred.