Product Management Director, Rimini Manage

Position Summary

The Product Management Director, Rimini Manage is responsible for defining, delivering, and evolving Rimini Street’s Rimini Manage™ offerings to meet customer needs and support company growth and retention objectives. The Director translates market, customer, and internal insights into clearly defined, scalable service offerings, working closely with cross‑functional partners to ensure successful execution and adoption. The Senior Director partners with Service Delivery, Sales, Product Marketing, and Finance to ensure offerings are well‑positioned, operationally viable, and commercially effective.

• Own defined Rimini Manage service offerings or product areas, including service definition, lifecycle management, and continuous improvement.
• Translate customer needs, delivery insights, and market feedback into clear, outcome‑oriented service definitions that emphasize efficiency, reliability, and reduced operational burden.
• Support the development of business cases, pricing inputs, and packaging recommendations for new or evolving offerings.
• Lead cross‑functional execution for new launches and enhancements, ensuring readiness across delivery, sales, and marketing.
• Track and analyze performance metrics (e.g., adoption, utilization, customer outcomes) to inform continuous improvement.
• Partner with Service Delivery to improve scalability, consistency, and repeatability, reducing variability while maintaining high customer satisfaction.
• Develop clear, data‑driven updates and recommendations for senior functional leaders and executives.

• Partner with Service Delivery and Engineering to ensure offerings align with delivery capabilities and quality standards.
• Work closely with Product Marketing to support positioning, messaging, and enablement materials.
• Collaborate with Sales and Sales Enablement to ensure offerings are clearly understood and effectively supported throughout the sales process.
• Engage with Finance on forecasting, margin considerations, and performance tracking.

• Bachelor’s degree or equivalent experience required; MBA or Master’s degree a plus.
• 6‑8+ years of experience in product management, service design, or related roles within enterprise software, IT services, or managed services.
• Experience defining, launching, or managing service‑based offerings with an emphasis on operational execution and customer outcomes.
• Strong analytical skills with the ability to use data to inform decisions and recommendations.
• Proven ability to work effectively in a matrixed, cross‑functional environment.
• Preferred:
  Experience with enterprise applications (e.g., SAP, Oracle) or enterprise IT support models; familiarity with application management services or comparable managed services delivery models; experience supporting sales motions through product definition and enablement; experience working with globally distributed or remote teams.

Remote – U.S.

• Medical, Dental, and Vision insurance
• Disability insurance
• Paid Parental Leave
• 401(k) program
• Generous Paid Time Off (PTO)

$165,000 – $205,000 (depending on skills and experience).

Rimini Street Inc. is an affirmative action‑equal opportunity employer and complies with all applicable Federal, State, and Local laws regarding recruitment and hiring. Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws.