Assistant Operations Manager. Broken Arrow LilyLifestyle

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Embark on a rewarding career at Cinemark, where you will have exciting opportunities to dive into the world of cinema. Your journey starts here, providing you with a front-row seat for personal and professional growth as you innovate and enhance the movie‑going experience for audiences everywhere.

Cinemark Assistant Operations Managers play a crucial role in the seamless functioning of the theatre. You will ensure adherence to policies and procedures while achieving the highest operational standards. As a cross‑trained team member, you will support various departments and deliver inspiring training to fellow employees. This position has a clear career path, advancing from Assistant Manager to Senior Assistant Manager, and eventually to Theatre Manager or General Manager upon successful completion of the Management Accreditation Program and after a minimum of six months of experience.

• Maintain close collaboration with the General Manager
• Communicate and support the General Manager's directives to team members
• Engage in all theatre job functions across departments
• Train and mentor team members in their respective roles
• Assist in preparing administrative documents and special reports for the General Manager
• Conduct regular inspections of the theatre, including property, landscaping, and equipment conditions
• Report maintenance needs for properties and equipment to the General Manager
• Ensure adherence to the dress code by all theatre team members
• Enhance guest experiences through direct interaction and ensure exceptional customer service
• Learn and apply Cinemark's established policies and procedures consistently
• Document any employee relations issues and communicate with the General Manager (or report online in their absence)
• Uphold high standards of work ethic and conduct among management
• Maintain cleanliness by routinely sanitizing high‑contact areas for employees and guests
• Utilize personal protective equipment as required for specific tasks
• Be adaptable to the cleaning tasks' frequency and scope
• Address safety or security concerns appropriately (e.g., trip hazards or suspicious individuals)
• Perform additional related duties as assigned

• Must be at least 18 years old
• High School diploma or G.E.D. preferred
• Complete the first three courses of the Management Accreditation Program
• Finish any necessary food handling training and obtain required local or state certifications
• Complete Safe Alcohol Service training if involved with alcohol sales
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Regular and consistent attendance is essential
  
  Bring an enthusiastic and friendly demeanor to each shift
• Provide top‑notch guest service
• Possess solid cash handling and basic math abilities
• Exhibit strong interpersonal skills to communicate effectively with diverse individuals
• Ability to work both independently and collaboratively within a team
• Follow directions and respond promptly to requests
• Demonstrate excellent time management and organizational skills
• Possess ability to train and guide others
• Conflict resolution skills are essential

• Frequent bending, kneeling, and lifting of up to 50 lbs.
• Regular standing, walking, and reaching around the theatre
• Noise levels may vary from moderate to high
• Ability to stay on your feet for extended periods

At Cinemark, we value our team members and offer a wealth of blockbuster benefits for both hourly and salary employees:

• Employee Discounts
• 401(k) Matching*
• Opportunities for Growth
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Complimentary Movies*

* Benefits may differ by job category, so please refer to our career site for details.

DISCLAIMER:
This job description is meant as a general overview of your responsibilities and duties at Cinemark and does not constitute a legally binding contract. Cinemark retains the right to modify this job description as needed. Any changes may occur without prior communication.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks.

All Cinemark locations are smoke‑free environments, including electronic smoking devices.

Cinemark is an Equal Opportunity Employer.