Loan Assistant - Bilingual

Job Details

Job Location:

Broken Arrow Branch - Broken Arrow, OK 74012

As our Bilingual Loan Assistant, your attention to detail and passion for helping others will play a key role in assisting our Lending Officers and Credit Administration team. In this position, you’ll use your bilingual communication skills to guide customers through the loan process, ensuring each interaction is clear, professional, and personalized.

This is a full‑time, non‑exempt position. Usual days and hours are Monday through Friday, 8:00am to 5:00pm. Hours vary depending on business needs.

• High School Diploma or GED.
• Ability to communicate fluently in English and Spanish in written and verba communication.
• Proficient use of a personal computer.
• Three-plus years of banking experience.
• Analytical and problem‑solving skills.
• Excellent interpersonal, verbal, and written communication skills.

• Commitment to community investment and engagement.
• Family owned and locally operated.
• Dedication to team member learning and development.
• Visible leadership with a commitment to service.

• Provide exceptional customer service skills and adhere to Mabrey Bank’s EXCEED Customer Service Standards.
• Process various documents such as credit reports, NADA values, and Certificates of Good Standing.
• Perform administrative duties such as pulling credit reports, completing requests for insurance, and building customer profiles in our system.
• Review and sort necessary documents for loan closings.

Mabrey Bank is dedicated to providing the personalized service of a family‑owned bank, while delivering financial offerings and technologies of larger, national institutions. With a legacy spanning four generations, the Mabrey family has played a pivotal role in providing consistent leadership to both the organization and communities served.

Mabrey Bank is an equal opportunity employer. We are continuously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.