PT Teller
Listed on 2026-07-09
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Finance & Banking
Bank Customer Service, Banking Operations
Internal Deadline: 7/10/2026 At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home.
RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service:
Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.
- Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
- Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
- Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
- Balance drawer at the end of shift and report any outages to Teller Supervisor.
- Customer service and cash handling experience.
- High school diploma or GED.
- Successful completion of teller essentials training program after hire.
- Strong communication skills with customers and co‑workers.
- Understanding of basic fraud indicators and commitment to proper escalation procedures.
- Ability to manage multiple tasks/projects and deadlines simultaneously.
- Community‑focused mindset and desire to be involved.
- Previous teller experience.
- Medical Plan
- Prescription Drug Plan
- Dental Plan
- Vision Plan
- Flexible Spending Accounts (Healthcare & Dependent Care)
- Life and AD&D Insurance
- Disability Plans
- Life Assistance Plan (EAP)
- Multiple Supplemental Plans
- Sick Leave
- Paid Federal Holidays
- Vacation and PTO
- 401(k)
- ESOP
Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:
This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day. The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently.
The individual must be capable of working harmoniously with diverse personalities of co‑workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours.
RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity, and honor, RCB Bank is an equal opportunity employer, striving to hire employees who meet high standards of character, education and occupational qualifications. Our employees are living, working, volunteering, and giving back in the communities we serve—they are the reason our customers love banking with us!
To be an RCB Bank employee is to identify the needs of our customers…
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