Teller - South Elm

Summary The Teller position is part of the Retail Team, the team that is the “face” of AVB Bank. Our Tellers don’t have sales quotas intended to pressure customers into other bank products. Instead, we REWARD our team members for providing outstanding customer service and for knowing when customers can benefit from services we offer.

Primary Responsibilities Provide prompt and courteous service to customers

Comply with dual control and security procedures

Accept retail and commercial checking and savings deposits

Accept and process cash deposits

Accept and process coin deposits using coin counter

Move bagged coins to the vault or designated secure area Complete work with a high level of accuracy and in a timely manner

Process withdrawals and cash checks up to designated limits

Help prepare currency and bags of coins for fed shipment;
Accept currency and boxed coins from Fed shipment

Assure compliance with all applicable bank policies and procedures, as well as all applicable state and federal banking regulations

Acquire and maintain knowledge about the importance, requirements of, and procedures for completing Currency Transaction Reports (CTRs) and Regulation CC holds

Accept loan payments of all types

Sell cashiers checks and money orders

Process cash advances on credit/debit cards

Know when to report suspicious transactions, activity, or situations to appropriate personnel

Acquire and maintain comprehensive product knowledge

Promote and cross sell bank products and services, refer customers to appropriate staff for new products and services.

Secondary Responsibilities Participate in community service: attend bank functions within the community, interact with customers to create a community relationship, identify opportunities for new business

Travel to other AVB Bank branches for coverage as needed

Minimum Requirements High School diploma or equivalent

Two years cash handling and customer service experience

Basic math, reading and writing, and computer skills are required

Physical Requirements Time spent standing: 5-8 hours daily

Lift (weight): 50 pounds Frequency: as necessary

Motion:
Bend, Sit, Squat, Reach, Lift Functional Requirement:
Visual Acuity, Audio Acuity, Manual Dexterity, Speak/Read/Write English, Ability to efficiently process data, discern patterns, and recognize inconsistencies in information.

AVB is an EEO employer.
#J-18808-Ljbffr