Practice Group Manager

Life Stance Health Values

• Belonging:
  We cultivate a space where everyone can show up as their authentic self.
• Empathy:
  We seek out diverse perspectives and listen to learn without judgment.
• Courage:
  We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team:
  We realize our full potential when we work together towards our shared purpose.

As a full‑time employee of Life Stance Health, the following benefits are offered: medical, dental, vision, AD&D, short‑ and long‑term disability, and life insurance. Additional benefits include a 401(k) retirement savings plan with employer match, paid parental leave, paid time off, holiday pay, and an Employee Assistance Program.

The Practice Group Manager will be on site to provide direction, coaching, and support to team members and clinicians in their assigned offices, serving as local culture carriers and an extension of operations leadership. They will monitor workflow processes, outcomes, clinician/patient satisfaction, and performance measures to ensure their offices meet or exceed the established clinical, operational, and financial objectives set in cooperation with leadership.

$60,000 – 79,000 annually, plus annual bonus potential.

• 1105 SW 30th Ct, Moore, OK 73160
• 1108 SW 30th Court, STE B, Moore, OK 73160
• 1113 SW 30th Court, Moore, OK 73160

• Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with the Operations Director.
• Coordinate and oversee responsibilities to ensure assigned offices operate efficiently and smoothly in accordance with Life Stance standard operating procedures; escape issues.
• Accountable for monthly performance management and reporting of assigned key performance indicators, including variance reporting and action plans to meet established objectives for the assigned practice group.
• Provide the Operations Director with root causes and action plans for any identified areas of underperformance.
• Ensure implementation of all LFST operational and clinical processes and practices in their assigned offices to drive service excellence and meet performance goals.
• Partner and collaborate with shared services teams to ensure comprehensive clinician and patient support and effective delivery of mental health services.
• Partner with the Operations Director to manage local referral source relationships and promote LFST in local geographies to increase patient access to care.
• Work with Operations, Clinical and Medical Directors to accurately assess available patient capacity and clinician utilization.
• Build a high‑performing team through selection, training, and performance management of office team members; be a positive culture carrier for their assigned offices and ensure all training needs of office teams are met.

• Directly manage performance and engagement of direct reports (clinicians, lead practice coordinator, practice coordinator(s), medical services coordinator(s)).
• Partner with the Clinical Leadership Team, Regional Medical Director, APRN Director, and Clinical Director to ensure mental health service delivery according to LFST expectations, policies, and procedures.
• Provide direct administrative oversight and operational support for therapists and prescribers within the practice group.

• Support in‑office clinician engagement activities to promote LFST culture and improve clinician satisfaction and connection.
• Work to support the onboarding and training of new clinician hires, particularly on office administrative processes and center‑specific operations; reach out to new clinician hires and assist and ensure that onboarding tasks are completed for a smooth introduction.
• Partner with the Intake team to ensure efficient patient matching and timely ramp of new clinical team members.
• Serve as Operations contact for clinician admin questions and concerns on operational support.
• Oversee escalated patient complaints and partner with clinical/medical…