Patient Access Registrar

Overview

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine a global workforce of revenue cycle professionals with an advanced technology platform featuring analytics, AI, intelligent automation, and workflow orchestration.

As a Patient Access Representative, you will be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care. This is a frontline healthcare customer service role that directly impacts patient experience, hospital operations, and revenue cycle success.

Location:

Ascension St. John Broken Arrow
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Schedule:

Wednesday and Thursday on;
Monday, Tuesday, Friday, Saturday, Sunday off, then rotate.

Hours:

06:30–19:00. Pay Range: $15-$18 per hour.

• Provide exceptional customer service and assist patients and families with the check-in process, using multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

No healthcare background? No problem — we’ll train you. This role is a strong launchpad for a growing healthcare career.

• Exceptional customer service experience, communication, and interpersonal skills.
• Strong composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfort with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• High School Diploma or GED.
• Ability to pass a background check, drug test, and meet vaccination requirements.

• Experience in healthcare administration and patient access.
• Exposure to revenue cycle, insurance processes, and hospital operations.
• Opportunity for growth within R1.
• A team environment focused on innovation, collaboration, and patient experience.

• Make a Real Difference: Provide support and reassurance to patients during stressful times.
• Learn Healthcare from the Ground Up: Build knowledge of insurance basics and hospital workflows for long-term career growth.
• Fast-Paced, Dynamic Environment: Move between systems, phone calls, and in-person interactions while balancing accuracy and compassion.
• Supportive Team: Work with teammates and leaders who invest in your success.

Pay and benefits:

The base pay range is $14.50 - $18.99 per hour. Individual pay is determined by role, location, skills, experience, and education. The company emphasizes equal opportunity employment and a commitment to a harassment-free workplace. See details in the CA Privacy Notice and related disclosures referenced by the employer.

R1 RCM Inc. is dedicated to equal employment opportunity and maintaining a workplace free from harassment. If you require a reasonable accommodation to complete any part of the job application process, please contact us for assistance.

To learn more about R1 and our solutions, visit the official site: