Experienced Phlebotomist

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About Bio Life Plasma Services

Every day at Bio Life, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

Bio Life Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

OBJECTIVES/PURPOSE

Responsible for all job duties associated with the screening, processing, and sample collection for new and repeat donors, as well as providing training to staff. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills.

All listed duties must comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.

• Committed to meet customer service expectations (10%)
• Greet donors as they enter and exit the donor floor.
• Answer phones within reasonable timeframe.
• Maintain orderly filing system, purging records as needed.

• Perform venipuncture of donors and programming of plasmapheresis machine.
• Monitor donors during donation process and manage donor reactions.
• Troubleshoot venipuncture issues and respond to plasmapheresis machine alarms.

• Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
• Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.

• Prepare units for frozen storage.
• Collect and store samples from plasma units for testing.
• Organize plasma boxes/documents for scheduled shipments and assist in loading shipments.

(No specific items listed.)

Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).

Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.

Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.

Good verbal communication and customer service skills.

Demonstrated technical competence.

Integrity

Fairness

Honesty

Perseverance

Putting the patient at the center

Building trust with society

Reinforcing our reputation

Developing the business

Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)

Refers to management team for escalated donor/employee concerns (internal)

Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)

Attend staff meetings and other team meetings as required.

Ability to…